Home Depot is one of the first places people run to when they have a home improvement or DIY project. It has just about everything you could need to work on practically any project. Their roughly 500,000 employees strive to provide a premium shopping experience. But is Home Depot’s customer service any good? Let’s see.
Home Depot is a US-based home improvement retail chain that started in 1978. The company states its goal is to “aspire to excel in service – to our customers, associates, communities, and shareholders.” It accomplishes this through living out “The Home Depot” difference.
You’ll likely never shop at the store again if you check the Atlanta-based Home Depot’s ratings on the Better Business Bureau’s website. Hace writes, “Don’t waste your time or money buying appliances at Home Depot. They don’t support what they sell and won’t call you back when you need assistance.” Leanna states, “I would give this zero stars if I could. I could write a book about how horrific my experience has been with Home Depot.”
Employees have good and bad days; sometimes, customers aren’t always the easiest to deal with. However, Home Depot typically goes above and beyond to ensure that shoppers receive the best possible customer service.