Why I Dropped Camping World After Years of Loyalty
Camping World is a big name in the RV industry, so why would anyone drop them?
You can find their large stores and RV lots across the country. Positioned alongside major highways, they make it easy to swing in with your RV and get all the gear you want.
I was loyal to them for years, but that’s no longer the case. Curious as to why?
Keep in Mind: This is only our opinion, based on our personal experience. We know many people love Camping World. Don’t take our word for it, try them for yourself before deciding your views on Camping World.
What Is Camping World?
Camping World Holdings, Inc. is a corporation that specializes in RVs, RV parts, services, accessories, and outdoor gear. Founded in 1966 in Bowling Green, Kentucky, it now has more than 160 stores across the U.S. They market themselves as a one-stop shop for everything RV.
Camping World sells new and used RVs as well as RV parts and accessories. They also have service centers throughout the country with more than 1,900 service bays and 1,600 technicians. In addition, they have more than 100 collision centers.
Who’s the CEO Camping World?
Marcus Lemonis is the CEO of Camping World. He’s famous for his business affiliations and his show, “The Profit,” which helps rebuild struggling businesses.
Why I Dropped Camping World After Years of Loyalty
I’ve been loyal to Camping World for many years. They’re easy to find in nearly any state when you need gear or want to browse RVs. Here are six reasons why I dropped Camping World.
Camping World has received a lot of negative press over the last several years. The owner, Marcus Lemonis, seems to be a bit of a loose cannon and has said a few somewhat controversial statements.
This is not the type of thing I’m interested in, especially when camping is a relaxing experience for me…not a confrontational one.
Steep In-Store Prices
Camping World’s prices are pretty high. Their in-store pricing for RV accessories, outdoor gear, and more seem to just keep going up. You can find identical products on Amazon, at Walmart, and in other big-box stores – oftentimes, for less.
Their RV pricing seems to run higher than other dealers as well.
Like many dealerships, we think that salespersons use tactics to get you to buy and finance. But it’s seemingly only for their benefit. I prefer to work with an RV dealer who I perceive as fair and forthcoming.
Good Sam Membership for Lower Prices
The Good Sam Membership at Camping World offers benefits and discounts to members. But is it saving us money? You have to have a Good Sam Membership to get their products for a lower price. The Good Sam Club starts at $29 a year, which may not seem like a lot.
But when you add in the mandatory membership and their high prices, it’s not worth it for me.
And, I just got frustrated when a checkout agent always pressured me to renew.
Based on online reviews, Camping World is becoming more and more notorious for its sub-par customer service. When we took our trailer in to get inspected (at the very beginning of our RV journey), our point-of-contact representative was short, rude, and condescending.
This may not be everyone’s experience. But, as it was ours, it doesn’t inspire us to come back.
Service Department Woes
I hear many reports of RVers having a terrible experience with Camping World’s service departments. Repairs or service can take much longer than promised, according to customer reviews.
Recently, a story was released about an RV being stolen while waiting for service on their lot.
I’m not very confident about leaving my rig there after reading that.
Profit and Growth Seems Like the #1 Priority
It seems that Camping World is in it for profit and profit alone. Unfortunately, they may forget customers in the equation. If I know one thing about RVers, it’s that we’re a community.
Camping World is missing that in their business model and is losing customers (at least us) as a result.
I Quit Camping World, and It’d Take A Lot To Get Me Back
As you’ve likely figured out by now, I quit Camping World. I’m not gone forever, but I’m gone for now.
I encourage the leadership team at Camping World to put more focus on the consumer and the community. Stop selling so hard. The RV industry is booming right now. We, as RVers, need more businesses with good intentions.
The customer service and high prices just aren’t worth it for now.
What do you think? Have you had negative or positive experiences with Camping World? What’s your take on the company?
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